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Improve your workflow and increase revenue

The UNIVERGE BLUE EXTEND integration platform specifically works to help organizations enhance productivity, streamline workflows, and increase revenue.

Employees can collaborate and communicate effectively while saving valuable time frequently lost between switching from one tool to another. The service is also easy to use, with no training required.

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TEAMS Integration + More

Includes multiple integrations and productivity features (Full Feature Download HERE):

The UCaaS Difference

The UNIVERGE platform comes with four integration types to choose from, all supporting business operations and productivity. Options include:

  • Contact Center Integrations: Deliver more intelligent and efficient contact centre experiences with a combination of popular applications, including Salesforce, Microsoft Dynamics, Zendesk, Slack, and ServiceNow. UNIVERGE BLUE ENGAGE supports a custom API platform increasing integration within the IVR call flow for any back-office CRM
  • Helpdesk integration: Boost customer retention and revenue by combining helpdesk management applications with UNIVERGE BLUE CONNECT, including ServiceNow and Zendesk
  • CRM integrations: Improve customer retention and enhance revenue by connecting communication capabilities of UNIVERGE BLUE CONNECT with Salesforce, Microsoft Dynamic, Zoho, SugarCRM, and even Oracle NetSuite. You can also access other CRM systems with custom APIs
  • Productivity integrations: Boost employee efficiency and enhance workflows with UNIVERGE BLUE embedded in everyday business applications like Slack, Office 365, Microsoft Teams, Outlook, and G Suite
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Increase productivity and develop scalability within your business. Get the edge on your competition with emerging technology.